dreizackinfotech.com

IT Support Service

Services

It Support Services Offered By Us

On-Demand IT Support (Remote & Onsite)

Instant IT support for troubleshooting servers, networks, and desktops — via remote access (AnyDesk/SSH/RDP) or onsite visits when needed.

Annual Maintenance Contracts (AMC)

Proactive, SLA-backed IT support covering servers, networks, desktops, and firewalls — with scheduled maintenance and emergency fixes.

Dedicated IT Manpower (Onsite Staffing)

Deploy trained Linux, AWS, or Network engineers at your office — full-time or part-time — to manage your IT operations.

Remote IT Helpdesk Services

End-to-end helpdesk support for businesses, with ticket-based issue tracking and fast resolution via remote tools.

Office IT Setup & Maintenance

Plan, deploy, and maintain full IT infrastructure for new or growing offices — including servers, Wi-Fi, firewalls, file sharing, and backups.

Temporary/Contract-Based IT Staffing

Provide skilled engineers for short-term or project-based needs, like migrations, upgrades, or event-based IT support.

Helpdesk Outsourcing for Businesses

Outsource your IT support completely — our team handles your calls, tickets, and remote troubleshooting while you focus on your core business.

Emergency Onsite Support (Critical Incidents)

Rapid dispatch of IT engineers for urgent issues like server crashes, network outages, or system failures.

IT Resource Placement for Projects

Provide skilled IT professionals (Linux Admins, Network Engineers, AWS Specialists) for deployments, rollouts, or upgrades.

End-User Support & Desktop Management

Support for employee systems: OS installation, troubleshooting, patching, and security checks for smooth day-to-day operations.

Want your AWS cloud to be faster, cheaper, and more secure?

Let Dreizack Info Tech design, optimize, and manage your AWS architecture — so you can focus on growing your business.